Hello and welcome to Alpha Veterinary Surgery!
About Us
Dear clients,
As promised, we will continue to operate throughout this crisis to look after your pets. Because of the severity of the situation however we will of course only be able to physically see emergency and urgent medical cases: we will be postponing all non-urgent procedures.
Do not fret: we do not expect you to always be certain just what constitutes an emergency or critical problem for your pet! That is our job, so if you have a problem with your beloved pets PLEASE CALL US and we will advise you on the urgency of the situation. In many cases we will be able to advise and dispense treatment without having to call you in, and in others our video consulting service (which is about to go live) will be sufficient.
PLEASE follow the protocols we set out in our previous post:
– DO NOT come to the practice unless you have TELEPHONED to us first.
– STAY IN YOUR CAR or OUTSIDE away from the doors and observing strict SOCIAL DISTANCING.
– Please ONLY ONE PERSON to come out of the car if instructed.
– CALL US when you arrive. We will consult with you over the ‘phone and give you instructions for us to collect and return your pet.
– PLEASE observe the SAME rules for medicine and food collection.
– PLEASE pay by TELEPHONE from your car or at home.
– For ISOLATED or VULNERABLE clients we will offer a DELIVERY service for medicine and food, again following strict protocols.
Thankyou for your kind co-operation, we will always be here for you! 🥰 Keep well and we will soon be through this difficulty! x
Emergencies
If your pet needs urgent assistance, we provide 24/7 emergency care at our own award-winning dedicated service at North Surrey Veterinary Emergencies. Operated by us and not a third-party corporate out-of-hours services, our critical care facility provides superb around-the-clock emergency and critical care treatment for your poorly pet. We have a permanent team of highly experienced vets and registered vet nurses, all expert in emergency care. You can be assured your pet is in the safest hands with us.
Register Your Pet
Registering your pet with us is simple – they would love you to join the Alpha Vets Family! You can register your pet easily here, call us on 0208 943 2303 or email us at info@alpha-vets.co.uk– or why not pop in to see us? We’d love to see you!
Contact Us
Call us to make an appointment or pop into the surgery! Alternatively get in touch with us here – we’re always happy to help you and your pet.
Follow us on social media to see what we’re up to.
Your puppies and kittens deserve a good start, register your pet today.
Your sweet new puppy or kitten! A new family member! You want the very best start for them – call us for their free first health check and give them the best start possible.
Our Branches
Teddington
Alpha Veterinary Surgery
142-144 Stanley Road,
Teddington,
TW11 8UA
Contact
0208 943 2303
Opening hours
Mon-Fri: 08:30-19:00 Sat: 08:30-12:00
Claygate
Claygate Veterinary Centre,
14 The Parade,
Claygate
KT10 0NU
Contact
01372 460107
Opening hours
Mon-Fri: 08:30-19:00 Sat: 08:30-12:00